Sales & Ticketing Officer
* To provide the highest level of service in order to sell Jet Airways tickets to direct walking customers or travel agents partners by providing them the right advice and information.
* Actively issue electronic tickets, handle reservation, incoming call and related services in accordance with customer needs.
* Dispatch of fare sheet & product information to travel agents partner and customers.
* Actively interact with travel agent partners and Jet Airways Head office related department to ensure the agent and customer request is properly handled and solved.
* Ensure quality standards are achieved for all customer interactions through rapport building.
* Ensuring that all necessary airline rules and regulations are incorporated and that the customer request is met.
* Highlight to customers the legal requirements covering their journey such as passport, visa & health requirements and other details such as check-in place and time.
* Handle the sales administration to support the accounting work for closing the end of day sales and monies received.
* Collect and maintain a database of all potential customers and travel agents partners.
* Develop a personal relationship with Travel Agent or Customers by giving occasional calls and informing them of new services provided.
* Produce monthly sales report & statistic data that requested by management.
Experience and Qualifications:
* Female or male, with age 24-32 years old
* Minimum Diploma degree from Air Transportation or Tourism Academy
* Standard Fares and ticketing, Airlines reservations systems course
* Excellent interpersonal, and customer service skills.
* Committed, enthusiastic and hard working person
* Good English skill (oral & written)
* Ability to work in a busy sales team environment.
* PC based skills to operate Windows package including Microsoft Word/ Excel/ E-mail.
* Experience in similar position in International Airline or Travel Agent at least 2 years
Should you meet the above qualifications, please send your application with recent photograph and detail CV with reference to:
HRD Departement :
PT. AEROJASA PERKASA
Aero Wisata Park, Jl DR. Soepomo no. 45, Tebet
att : firstname.lastname@example.org dan cc ke : email@example.com
ONLY SHORT LISTED CANDIDATES WILL BE INVITED FOR INTERVIEW